سياسة الخصوصية

At sarrieyewear.com, operated by Sarri for sunglasses and trading LLC ("Sarri", "we" or "us"), protecting your personal privacy is a core priority. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Personal Information We Collect

When you interact with our website, we collect certain information necessary to process your orders and improve your browsing experience.

A. Device Information (Collected Automatically)

When you visit sarrieyewear.com, we automatically collect certain information about your device, including:

  • Your IP address, time zone, and approximate geographic location.
  • Web browser type and version.
  • The pages and sunglasses models you view, and the search terms that referred you to the site.

B. Order Information (Provided by You)

When you make a purchase or attempt to make a purchase through the website, we collect the details needed to fulfil your order:

  • Identity Data: Full name.
  • Contact Data: Email address and phone number.
  • Billing & Shipping Data: Billing address, shipping address, and country of residence.
  • Payment Data: Payments are processed securely by our third-party payment providers. We do not store your full card details on our servers.

2. Cookies and Tracking Technologies

We use cookies and similar technologies, provided in part by our e-commerce platform, Shopify, to run our online store and understand how it is used.

  • Functional Cookies: Necessary to keep track of your shopping bag while you browse and to keep you securely signed in to your account.
  • Analytics Cookies: Help us measure traffic, understand how visitors use our collections, and improve site performance.
  • Marketing Cookies: Used only where you have given consent, to measure and tailor our advertising on third-party platforms.

You can manage or disable cookies through your browser settings. Blocking some cookies may affect your experience, and parts of the store may not work as intended.

3. How We Use Your Personal Information

  • Order Fulfilment: Processing payments, arranging shipping, and sending invoices and order confirmations.
  • Customer Care: Responding to your enquiries, sending order updates, and handling returns and warranty registrations.
  • Fraud Prevention: Screening orders for potential risk, fraud, or unauthorised payment attempts.
  • Marketing (With Consent): Sending you news and updates about new Sarri releases. You can unsubscribe at any time.

4. Sharing Your Personal Information

We share your personal information only with trusted third parties that help us operate our business as described above:

  • Shopify: Our e-commerce platform. You can read how Shopify uses personal information at shopify.com/legal/privacy.
  • Payment Providers: To process your payment securely.
  • Shipping and Fulfilment Partners: We share your delivery details with carriers so your order reaches you.
  • Legal Compliance: We may disclose information where required by law, regulation, or a valid legal request, or to protect our rights.

We do not sell your personal information.

5. Your Privacy Rights

Depending on where you live, you may have rights over your personal data under laws such as Egypt's Personal Data Protection Law (Law No. 151 of 2020), the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), the EU and UK GDPR, or the CCPA. These may include:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to correct or update inaccurate information.
  • Erasure: Ask us to delete your personal information, subject to our legal obligations (such as accounting and tax records).
  • Portability: Request a copy of your data in a format you can transfer to another provider.
  • Withdrawing Consent: Withdraw your consent to marketing or marketing cookies at any time.

To exercise any of these rights, contact us at Care@sarrieyewear.com.

6. Data Retention

We keep your order information for as long as needed to fulfil your order, provide warranty and customer care, and meet our legal, accounting, and tax obligations. After that, we delete or anonymise it. You may ask us to delete your information at any time, subject to those obligations.

7. International Data Transfers

Your information may be processed outside your country of residence, including in Egypt, the United Arab Emirates, Canada, and the United States, where data protection laws may differ from those in your country. By using our services, you consent to these transfers.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and regulatory reasons. The "Last updated" date at the top of this page will change when we do.

9. Contact Us

For questions about our privacy practices, or to make a complaint, please contact us:

  • Email: Care@sarrieyewear.com
  • Phone: +20 108 070 5060
  • Address: Sarri for sunglasses and trading LLC, Shop 42, San Stefano Mall, Alexandria, Egypt